In order to show our firm position to conduct the business according to world standards, we have updated our Data Protection Policy in accordance with the new General Data Protection Regulation (GDPR) which enters into force on May 25, 2018.

We believe that the correct business relationship are built only on the basis of honesty and trust. Therefore, the confidentiality of Your information is extremely important for us. You can enjoy the game being aware that we take all measures to ensure the safety of your data.

Data protection policy

This Policy contains provisions applicable to this Pokerdom.com website.

Personal data subjects are visitors of this website and/ or persons who use the functionality of this website (hereinafter referred to as "Users" or "You").

«The Company» and «the User» are together referred to as «Parties», and «the Party» when being mentioned separately.

This Policy explains how we use and protect any personal data we collect about this website's  users.

We comply with the principles established by the General Data Protection Regulation (Regulation (EU) 2016/679), namely, personal data:

1. Are processed legally, honestly and "transparently" by us;
2. Are collected for certain, explicit and legitimate purposes and are not processed further in a way that is incompatible with these purposes ("purposes limitation");
3. Are adequate, appropriate and limited to what is necessary for the purposes for which they are processed ("data minimization");
4. Are accurate and, if necessary, updated; every reasonable step should be taken to ensure that personal data which were inaccurate, taking into account the purposes for which they were processed, were erased or corrected without delay ("accuracy");
5. Are stored in a form that allows identification of users no longer than it is  necessary for the purposes for which personal data are processed; ("limitation of storage");
6. Are processed in a way that provides proper protection of personal data, including protection from unauthorized or illegal processing, as well as from accidental loss, destruction or damage using appropriate technical or organizational measures ("integrity and confidentiality").

Personal data which are collected and processed by the Company in respect to users: 

full name, date of birth, contact details, telephone number, valid e-mail address, place of residence, relevant payment information, login (username). The company for the purpose of identifying the user`s personality has the right to request a scan-copy of user's passport, ID card, any payment card used by the user on the Pokerdom.com website, current utility bill issued in the user's name. All data provided by you must be correct and valid. You are solely responsible for the accuracy, completeness and correctness of the data provided by you.

How we will use Your personal information. 

We use Your personal data to identify the user's identity when registering on our website, to identify your identity for the correctness of making payments from the user to the Company and vice versa, to identify your identity for the purpose of additional user's identification in case the e-mail address was changed, two-factor authentication was disabled, project rules have been violated, as well as in case of account auditing due to fraudulent activities suspicions. We use Your payment details (such as the name of the cardholder, the credit card number and the expiration date of the card) for the purpose of providing you with services on our website.

We use Your personal data for such main purposes: 

• to provide you with our services; 
• to maintain your account and records; 
• to communicate with you in the frame of the provision of our services; 
• to provide answers to your questions and comments; 
• to monitor and improve the dynamics and levels of use of our website and the quality of our services; 
• to notify you about our special offers and services that may be interesting for you;
• to transfer you the winnings (if there are appropriate grounds for such an action); 
• to receive information from you, including by conducting surveys; 
• for the resolution of disputes; 
• for charging fees (if there are appropriate grounds); 
• to eliminate problems and errors on our website; 
• to prevent potentially prohibited or illegal activities; 
• to ensure compliance with the our Terms&Conditions and all our Policies placed on this website;
• to comply with the requirements of the applicable law including in the sphere of licensing of the Company`s activity;
• to ensure the Company's interaction with the financial institutions, anti-fraud databases, screening agencies, credit information bureaus as well as with other business partners in order to provide our services to users and to perform the Company`s activity properly.

Disclosure of your personal data. Your personal data may be disclosed (transferred) by the Company to any of our affiliated companies or any business partners (regardless of their territorial location) for the purposes described above in this Policy. We guarantee that such companies are aware of the correctness of personal data processing according to the General Data Protection Regulation (Regulation (EU) 2016/679), and comply with the provisions of this regulatory enactment.

We and the above-mentioned companies may from time to time involve third parties for the processing of your personal data for the purposes indicated above, provided that such processing will be governed by contractual arrangements in the form prescribed by law. Your personal data may also be disclosed to the appropriate governmental, regulatory or executive body in case it is prescribed or permitted by law.

The information about Your winnings and payments is also strictly confidential and is stored in technically protected environment. We do not disclose information on winnings, excluding the cases when such information is requested via official requests received from regulators. The company does not store any data of users’ payment cards.

Rights and obligations of the Parties.

The User's Rights:

1) to ask the Company for correction, blocking, erasure and/ or deletion of the User`s personal data or to provide the Company with an objection for such processing via sending an appropriate request to support@pokerdom.vip. Under certain circumstances, Your request may be processed for a small additional fee in order to cover the administrative costs related to it;
2) to provide the User's personal data being incomplete to the Company (subject to the provision of an additional statement explaining the reasons);
3) to set the data processing restriction if one of the following conditions is met:

• the accuracy of personal data is being disputed by You during a period that allows the Company to verify the accuracy of Your personal data;
• processing is illegal, and You oppose the erasure of personal data and instead requires the restriction of their use;
• the Company no longer need Your personal data for processing purposes, but they are required by You to establish, implement or protect Your legal requirements;
• You objected to the processing of Your personal data before checking the legal grounds for processing such data by the Company;

4) to request and receive personal data about You (that were provided by You to the Company) in a structured, commonly used and machine-readable format (by forming the corresponding request addressed to support@pokerdom.vip) and to transfer this data to another controller without any interference from the Company. Under the certain circumstances, Your request may be processed for a small additional fee in order to cover the administrative costs related to it;
5) to be informed whether the Company store information about You via sending an appropriate request to support@pokerdom.vip. Under the certain circumstances, Your request may be processed for a small additional fee in order to cover the administrative costs related to it;
6) to request from the Company the exact purpose (s) of processing Your personal data and information about categories of your personal data that are being processed by the Company via sending an appropriate request to support@pokerdom.vip. Under the certain circumstances, Your request may be processed for a small additional fee in order to cover the administrative costs related to it;
7) to request access to Your personal data which the Company stores via sending an appropriate request support@pokerdom.vip. Under the certain circumstances, Your request may be processed for a small additional fee in order to cover the administrative costs related to it;
8) to request the estimated period during which Your personal data will be stored by the Company, and if it is not possible, the criteria according to which the period of storage of such data is determined, via sending an appropriate request to support@pokerdom.vip. Under the certain circumstances, Your request may be processed for a small additional fee in order to cover the administrative costs related to it;
9) to file the objection with the Office of the Commissioner for Personal Data Protection of Cyprus, if you believe that the Company has violated the applicable data protection legislation against You;
10) to refuse from receiving notifications about our special offers and services and any mailings by means of sending a corresponding request to support@pokerdom.vip or by means of unsubscribing at any time by yourself via clicking on the appropriate link at the very end of this Policy. 

The User's Obligations:

1) to provide your accurate and true personal data in full volume, in accordance with the Terms&Conditions placed on this website and this Policy;
2) to provide the Company promptly with your updated personal data by means specified in section "Access, correction, erasure and deletion of data" of this Policy, if any of your personal data were changed;
3) to notify the Company promptly about the fact of an unauthorized receipt of your personal data by a third party if you became aware of such a fact;
4) to notify the Company about any disagreements with any of the purposes of data processing or if you wish the Company to terminate the processing of your personal data via sending an appropriate request to support@pokerdom.vip.

The User is fully aware that sending a notice of disagreement with any of the purposes of personal data processing and/ or of intention to stop processing of his personal data being made by the Company shall be the legal ground for the termination of any relationships between the Parties within the Terms&Conditions placed on this website.

You are solely responsible for the veracity, accuracy and timeliness of Your personal data being provided to the Company.

The Company`s Rights: 

1) to terminate any and all contractual relationships (stipulated by the Terms&Conditions posted on the Company's website) with You in case of non-provision of Your consent to the Company for processing of  Your personal data for the purposes specified in this Policy;
2) to amend this Policy unilaterally without receiving any prior approval for such amendments from You;
3) to send e-mails to the users` electronic addresses which contain information about new gaming opportunities and/ or current promotional materials. The company adheres to the anti-spam policy: the frequency of promotional mailings can vary up to 3 emails per day.

The Company`s Obligations: 

1) The Company is obliged to report any correction or erasure of personal data, or restriction of the processing of the User`s personal data to every third party to whom the User`s personal data have been disclosed by the Company for any of data processing purposes established by this Policy, unless this proves impossible or involves a disproportionate effort for the Company;

2) to inform You about the recipients of Your personal data (third parties), if a relevant request has been received from You;

3) to provide You with Your personal data (being  stored by the Company) in a structured, commonly used and machine-readable format if a relevant request has been filed by You via sending it to the address support@pokerdom.vip;

4) to notify the supervisory authority about a User`s personal data breach not later than in 72 hours after becoming aware of such a fact. Where the notification to the supervisory authority is not made within 72 hours, it shall be accompanied by reasons for the delay.

5) to notify immediately the User about the fact of his/her personal data breach if such a breach is likely to result in a high risk to the rights and freedoms of the User.

The parties also have all rights and obligations provided by the General Data Protection Regulation.

The time period of storing your personal data by the Company extends for the entire period of the duration of relationships between the parties provided by the Terms&Conditions placed on the Company's website as well as for the next five years after the termination of the Parties` relationships (to resolve possible disputable issues).

Legal protection.

The Сompany must comply with the Law on the Processing of Personal Data (Protection of the Individual), no. 138(I)/2001 dated November 23, 2001, as amended; with General Information Protection Regulation (Regulation (EU) 2016/679) and Electronic Communications Privacy Directive (Directive 2002/58/EC) as amended by Directive 2009/136/ C.

Access to, correction, erasure and deletion of data. 

If You wish to view any personal data that we store about You or if You want to make any changes to Your personal data or delete them; or if You wish to receive information on how Your personal data are used by the Company, how we ensure the confidentiality of Your personal data, You can submit a request. You must submit such a request to the Company in writing. The request must contain Your name, address and description of the information which You wish to receive, correct or delete. The request can be submitted by You via electronic address support@pokerdom.vip. 

In order to maintain confidentiality, when submitting the request, You also need to submit a confirmation of Your identity. For this purpose, You need to attach a copy of Your passport to a request.

We reserve the right to charge reasonable fees for duplicate requests, requests for additional copies of the same data and/ or requests which are considered obviously unreasonable or excessive. We can also refuse to provide answers on requests which we consider to be obviously unreasonable or excessive.

Cookies, tags and other identifiers (“Cookies”)

Cookies are text files placed on Your computer or mobile device to collect standard internet log information and User`s behavior information. Our website creates Cookies for each session when you visit it. We use Cookies:

• to ensure that any selections you make on our website are adequately recorded;
• for analysis of the traffic on our website, so as to allow us to make suitable improvements.

Please be aware that it is not possible to use this website without Cookies. If additional information about the Company’s use of Cookies is required, please send us a corresponding request via electronic address support@pokerdom.vip.